Privacy Policy
Privacy Policy
Effective Date: November 9, 2025
Last Updated: November 10, 2025
1. Introduction
Welcome to Happy House Chicago, a brand operated by D&O Happy House LLC (“we”, “us”, “our”). We provide services related to planning and conducting events, parties, and celebrations (“Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information of users of our website [your website URL] (the “Site”) and customers of our Services, in compliance with applicable laws of the State of Illinois and the United States.
By accessing or using our Site or Services, you acknowledge that you have read, understood, and accept this Privacy Policy.
2. Scope
This Privacy Policy applies to personal information we collect:
* via the Site (online, mobile, or other digital channels);
* directly from you in connection with our Services, including event registration or inquiries.
It does not apply to information collected by third parties independently of us, or to anonymous or de‑identified information.
3. Personal Information We Collect
We collect the following categories of personal information:
* Contact Information: Name, phone number, email address.
* Event Details: Date and time of the event, location of the event, number of guests, and type of occasion (e.g., birthday, wedding, corporate party).
* Technical Information: IP address, browser type, device information.
We do not intentionally collect sensitive personal information such as health, biometric, or financial data (except payment information when processing transactions, if applicable).
4. How We Collect Information
We collect information in these ways:
* When you fill out inquiry forms, register for events, or contact us via email or phone.
* Automatically through server logs when you use the Site.
5. Purpose of Collection / Use of Information
We use the collected information for the following purposes:
* To provide, manage, and fulfill our event planning Services.
* To communicate with you regarding your event inquiries or bookings.
* To process payments (if applicable) and prevent fraud.
* To send you promotional or marketing communications only if you have opted in.
* You can unsubscribe or opt-out at any time by following the instructions in our emails or contacting us.
* To improve our Site and Services, analyze usage, and handle technical issues.
* To comply with legal obligations and protect our rights.
6. Sharing and Disclosure of Information
We may share your personal information in the following situations:
* With service providers who assist with our Services (e.g., venues, vendors, event platforms).
* With sponsors or partners only if you have agreed to share your information for specific events.
* To comply with legal obligations or respond to lawful requests by authorities.
* In connection with business transactions, such as mergers or sales of assets, while maintaining privacy protection.
We do not sell your personal information.
When using third-party services (e.g., payment processors, messaging apps), their privacy policies may apply, and we are not responsible for their practices.
7. Data Retention
We retain your personal information only as long as necessary to provide our Services and comply with legal obligations, typically no longer than 3 years. Once information is no longer needed, we securely delete or anonymize it.
8. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including:
* Access: Request a copy of the information we hold about you.
* Correction: Update or correct inaccurate or incomplete information.
* Deletion: Request deletion of your personal information, subject to legal obligations.
* Opt-out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at the email below.